Toshiba Tec Group places CSR at the core of its management as it promotes business activities. We will contribute to the development of a sustainable society by giving top priority to human life, safety and compliance, as well as contributing to solving problems in global society through business. We will always bear in mind that we exist based on the support of many stakeholders around the world, including customers, suppliers, employees, communities, shareholders and investors, and encourage our Group employees to practice CSR activities based on our corporate philosophy “Our Five Commitments” and “Toshiba Tec Group Standards of Conduct.”

Dialogue with stakeholders


Main methods and opportunities of dialog

  • Customer

    Daily sales activities, offering of environmentally conscious products, call centers (telephone, email, etc.), various exhibitions, showrooms, product and service catalogues, external web

  • Suppliers

    Daily procurement activities, CSR survey, whistleblowing system for suppliers Partner Hotline, green procu

  • Employee

    Employee awareness survey, dialogue, information exchange sessions, 360-degree survey, in-house website, internal whistleblowing system Risk Hotline, in-house newsletters, labor management negotiations, various questionnaire surveys, internal and external education an

  • Local communitie

    Information exchange sessions, business center tours, on-site lessons, voluntary activities, environment conservation activities (biodiversity activities led by municipalities, etc.), contributions and dona

  • Shareholder

    General meeting of shareholders, dialogue with institutional investors and securities analysts, webpage for in

Our Five Commitments―Corporate Philosophy of Toshiba Tec Group―

Create with You

“Monozukuri” creating our products with pride and passion.
Keeping our customers in mind all the time everywhere.

  • 1.With our customers and partners, we will provide new values in a timely manner.

    We aim to provide timely products and services with reliable quality and functions as well as high user-friendliness, creating value with our customer in mind through our superior proprietary technology and in collaboration with the world’s best partners.

  • 2.With our group employees, we will develop a professional team which seeks new challenges.

    We want to foster an open and healthy corporate culture in which a strong professional team may tirelessly seek new challenges, by respecting the individuality of each employee, striving to promote each one’s abilities, and implementing a fair and appropriate system of evaluation and rewards.

  • 3.With communities, we will help to realize a society where people can enjoy active lives.

    We seek to contribute toward the development of a global society as a good corporate citizen, law- abiding and ethical, by fulfilling our responsibilities toward each country and community in which we operate and respecting local culture and history.

  • 4.With everyone, we will strive for a future that looks after the environment

    We put concern for the environment as a priority in all our business activities so as to protect people’s safety and health as well as the world’s natural resources

  • 5.With our shareholders’ expectations in mind, we will carry out sound and transparent management

    We endeavor to maximize our corporate value, and on the basis of sound and transparent management, we strive to achieve appropriate profits and reserves, constantly seek to implement management innovation and energetically invest in research and development, among others, in order to meet the expectations of our shareholders.

Toshiba Tec Group Standards of Conduct

The Toshiba Tec Group Standards of Conduct have been established as a course of action for the company to bring the corporate philosophy into shape, conduct business activities with fairness, integrity and a high transparency, and contribute to the realization of a sustainable society.
Each and every executive and employee of Toshiba Tec Group should comply with the Toshiba Tec Group Standards of Conduct and strive to operate a sound and high quality business as a part of a global enterprise which emphasizes a balance between the environment, human rights and local communities under the principle of giving the highest priority to life, safety and compliance with laws, regulations, social standards and ethics.
*Established in 1990, revised

  • 1.Human Right
  • 2.Customer Satisfactio
  • 3.Procuremen
  • 4.Production and Technology, Quality Assuranc
  • 5.Marketing and Sale
  • 6.Competition Law and Government Transaction
  • 7.Bribery
  • 8.Environmen
  • 9.Export Contro
  • 10.Antisocial Group
  • 11.Engineering Ethic
  • 12.Intellectual Property Rights
  • 13.Accounting
  • 14.Corporate Communication
  • 15.Advertising
  • 16.Workplace
  • 17.Information Security
  • 18.Company Assets and Conflicts of Interest
  • 19.Community Relation


Organization of CSR Management

In 2004, Toshiba Tec Group established a CSR Promotion Center as an organization to promote CSR, and has been improving the promotion structure since then. We are conducting activities in cooperation with CSR-related divisions, such as Human Resources, Environment and Procurement, in order to root CSR as the corporate culture on the premise of Compliance to abide by corporate ethics, laws and regulations. We also appoint persons in charge of CSR promotion at domestic and overseas group companies to conduct CSR activities.