This is our group philosophy and a set of shared values for all Group employees. Even in an era of uncertainty, it guides us to look to the future, transform ourselves, and achieve sustainable growth.

The world today is facing global environmental changes and increasingly complex social issues, including waste generated by overproduction, rising CO₂ emissions, labor shortages, and data silos.

To help solve these issues, Toshiba Tec Group will pursue business and corporate transformation, aiming to become a global top solutions partner at the forefront of retail innovation worldwide.
Building on the touchpoints we have cultivated globally in both the retail and workplace business domains, we will create new value in broader fields through co-creation with our customers and partners.

Toshiba Tec is now accelerating the transformation of its business structure, building on the corporate transformation and growth investments we have made to date. We have entered a new phase, “Next Stage,” in which we will continuously deliver high-value-added solutions driven by co-creation and the use of AI.
To drive this forward, we will transition to a CEO/COO management structure and further enhance the speed of management decision-making and execution.

We, Toshiba Tec Group, believe that our mission is not only to transform the retail industry and office environments, but also to help solve a broad range of social issues. Together with our customers and partners, we will continue to put our corporate philosophy, “Creating with You,” into practice and strive to be a company that contributes to society.

Toshiba Tec Group is now moving forward into a new phase, “Next Stage,” as we work toward realizing our goal of becoming a global top solutions partner by advancing the transformation of our business structure and providing higher-value-added solutions.

As society and our customers face dramatic changes and increasingly complex challenges, digital transformation (DX) has already become a prerequisite. We have entered an era in which using AI to deliver tangible results is directly linked to future competitiveness.
In the face of these changes, the role that Toshiba Tec Group must play goes beyond simply providing products and services.

We have extensive touchpoints in the retail domain, where we hold a leading global share, and in the workplace domain, which covers more than 100 countries and regions. By combining these touchpoints with our global sales and service networks, as well as the knowledge and responsiveness we have accumulated over many years at our customers’ sites, we will work closely with our customers to address their business challenges and evolve into a solutions partner that supports the transformation of their management and operations.

In anticipation of changes in the social environment, we will connect data generated at physical touchpoints with digital technologies such as AI and cloud computing, and work to enhance operations, improve efficiency, and elevate customer experiences. Through co-creation with our customers and partners, we will also build ecosystems that transcend industry boundaries and deliver value on an ongoing basis.

Under the new management structure, we will steadily implement “Next Stage” and achieve sustainable growth together with all stakeholders, as we strive to be chosen around the world as global top solutions partner.