We are not able to respond to your inquiry from April 27th, 2024 to May 6th, 2024 due to our office located in Japan will be closed for company holiday. We apologize for your inconvenience during this period.
About Products
This is the contact details about products. (Retail, MFP, Barcode/Label, Inkjet head)
About Personal Data Protection at Toshiba Tec
This is the contact details about Personal Data Protection of Toshiba Tec.
About Others
This is the contact details about others.
Important Considerations before Making an Inquiry
- We use your personal data for the purpose of replying to you and providing information.
- Our own and Toshiba's affiliated companies as well as third party contractors may use the personal data to the extent necessary to carry out such purpose.
- You can request us at any time to disclose, correct or delete any personal data on you that we retain.
- When individual information cannot be correctly filled in, it might not be able to answer the inquiry and the question because the answer might be presented by the methods other than E-mail according to the inquired content.
- We aim to reply to you at earliest possible. However, please note that it may take time to respond and that we may not be able to answer your inquiry depending on its nature.
- Please see the page of the privacy policy if you need to see our idea concerning the handling entire customer's individual information.
- Children under 16 years old are requested to make an inquiry after receiving the consent of their parents or guardians.
- For inquiries received on Saturday, Sundays, or during company holidays, we will reply on the earliest working day.
- Please do not use one-byte katakana nor a special sign (It is likely not to be transmitted normally).
