Intended Use of Personal Data

Toshiba TEC intends to use personal data of customers and other individuals for the following purposes:

  1. Personal Data of Customers
    1. 1.Shipment of products
    2. 2.Sending information about products, services or events
    3. 3.Provision of product support or maintenance
    4. 4.Responses to inquiries
    5. 5.Issuance of warranty cards and provision of after-sales service under warranty
    6. 6.Provision of membership services
    7. 7.Product development, conduct of questionnaire surveys, implementation of product and service monitoring programs
    8. 8.Execution of contracts
    9. 9.Business negotiations or meetings with customers
  2. Personal Data of Shareholders
    1. 1.Enforcement of rights or fulfillment of obligations under the Commercial Code
    2. 2.Provision of benefits to shareholders (e.g., shareholder benefit programs, etc.)
    3. 3.Implementation of measures concerning shareholders (e.g., questionnaires, etc.)
    4. 4.Shareholder management as required by laws (e.g., preparation of shareholder data, etc.)
  3. Personal Data of Government Office Workers and Civil Servants

    Communication with, reporting to, inquiries into or other contact with competent governmental authorities required for the execution of business

  4. Personal Data of Employees of Business Partners and Other Companies
    1. 1.Communication, discussion, and other contact required for the execution of business
    2. 2.Business partners' data management, processing of payments and receipts at Toshiba TEC
  5. Personal Data of Applicants for Employment at Toshiba TEC
    1. 1.Provision of recruitment information to and communication with applicants for employment (including internships)
    2. 2.Management of employment-related data at Toshiba TEC

The principal business areas in which Toshiba TEC uses personal data are as follows:

  • Retail Information Systems (POS systems, Electronic Cash Resisters, Electronic Scales, RFID Printers, Barcode Printers, OA Equipment, etc)
  • Document Processing & Telecommunication Systems (Analog Copiers, Full Color MFP[Multi Function Peripherals], Facsimiles, etc)
  • Home Electric Appliances (Vacuum Cleaners, Motors, Health Equipment, Food preparation devices, etc)

Because Toshiba TEC is engaged in wide-ranging business activities, intended use of personal data is informed individually for each product and service.