Impact and response to Microsoft Exchange Online specification changes on our MFPs

January 13, 2026
Toshiba Tec Corporation

Thank you for choosing Toshiba Tec products.

Microsoft has announced two specification changes to Exchange Online that may affect email functionality on Toshiba Tec MFPs. To continue using email-related functions on Toshiba Tec MFPs, you will need to switch to modern authentication methods, such as OAuth 2.0.
Please see below for affected models and recommended actions

1. Microsoft's Exchange Online specification changes

The specification changes made by Microsoft are as follows.

  • 1.1 There are changes to the TLS 1.2/TLS 1.3 cipher suites available at Microsoft 365, including Exchange Online. This change will take effect after October 20, 2025, as announced by Microsoft to each tenant's message center.
  • 1.2 Basic authentication is being deprecated in Exchange Online and requires OAuth 2.0 support. Microsoft has scheduled the transition period from March 1, 2026 to April 30, 2026.(*1)

*1:Exchange Online to retire Basic auth for Client Submission (SMTP AUTH)

2. Functions of our MFPs affected by Microsoft specification changes

The above changes to the TLS 1.2/TLS 1.3 cipher suite that can be used in Microsoft 365, as well as the functions of our MFPs with models affected by the deprecation of Basic authentication in Exchange Online, are as follows.

  • Scan to Email
  • iFax Features
  • Fax Forwarding (Email) Function
  • Email notification function
  • Other functions related to sending and receiving emails

3. Status of our MFPs and what customers will respond to

3.1 Changes to TLS 1.2/TLS 1.3 cipher suites that can be used in Microsoft 365

The following two models are not compatible with the new cipher suites.
If you are using this model, please consider changing to another email service.

Model Name Responding to Specification Changes to the M365 Cryptographic Suite
e-STUDIO301DNNot compatible
e-STUDIO302DNFNot compatible

3.2 Deprecation of Basic Authentication in Exchange Online

With Microsoft's deprecation of Basic Authentication, modern authentication methods such as OAuth 2.0 will be required in the future.
The OAuth 2.0 support status for Exchange Online of our MFPs is shown in the table below.
For setup instructions, please refer to the user manual for each model.
If you are not compatible, please consider changing to another email service.

Model Name Exchange Oauth 2.0 Ready
e-STUDIO 2020ACCompatible. (Firmware update released: December 2023)
e-STUDIO 2520ACCompatible. (Firmware update released: December 2023)
e-STUDIO 2021ACCompatible. (Firmware update released: December 2023)
e-STUDIO 2521ACCompatible. (Firmware update released: December 2023)
e-STUDIO 2025NCCompatible. (Firmware update released: December 2023)
e-STUDIO 2525ACCompatible. (Firmware update released: December 2023)
e-STUDIO 3025ACCompatible. (Firmware update released: December 2023)
e-STUDIO 3525ACCompatible. (Firmware update released: December 2023)
e-STUDIO 4525ACCompatible. (Firmware update released: December 2023)
e-STUDIO 5525ACCompatible. (Firmware update released: December 2023)
e-STUDIO 6525ACCompatible. (Firmware update released: December 2023)
e-STUDIO 2528ACompatible. (Firmware update released: December 2023)
e-STUDIO 3028ACompatible. (Firmware update released: December 2023)
e-STUDIO 3528ACompatible. (Firmware update released: December 2023)
e-STUDIO 4528ACompatible. (Firmware update released: December 2023)
e-STUDIO 5528ACompatible. (Firmware update released: December 2023)
e-STUDIO 6528ACompatible. (Firmware update released: December 2023)
e-STUDIO 6526ACCompatible. (Firmware update released: December 2023)
e-STUDIO 6527ACCompatible. (Firmware update released: December 2023)
e-STUDIO 7527ACCompatible. (Firmware update released: December 2023)
e-STUDIO 6529ACompatible. (Firmware update released: December 2023)
e-STUDIO 7529ACompatible. (Firmware update released: December 2023)
e-STUDIO 9029ACompatible. (Firmware update released: December 2023)
e-STUDIO 331ACCompatible. (Since the initial release)
e-STUDIO 401ACCompatible. (Since the initial release)
e-STUDIO 2010ACCompatible. (Firmware update released: April 2024)
e-STUDIO 2510ACCompatible. (Firmware update released: April 2024)
e-STUDIO 2015NCCompatible. (Firmware update released: April 2024)
e-STUDIO 2515ACCompatible. (Firmware update released: April 2024)
e-STUDIO 3015ACCompatible. (Firmware update released: April 2024)
e-STUDIO 3515ACCompatible. (Firmware update released: April 2024)
e-STUDIO 4515ACCompatible. (Firmware update released: April 2024)
e-STUDIO 5015ACCompatible. (Firmware update released: April 2024)
e-STUDIO 2018ACompatible. (Firmware update released: April 2024)
e-STUDIO 2518ACompatible. (Firmware update released: April 2024)
e-STUDIO 3018ACompatible. (Firmware update released: April 2024)
e-STUDIO 3518ACompatible. (Firmware update released: April 2024)
e-STUDIO 4518ACompatible. (Firmware update released: April 2024)
e-STUDIO 5018ACompatible. (Firmware update released: April 2024)
e-STUDIO 5516ACCompatible. (Firmware update released: April 2024)
e-STUDIO 6516ACCompatible. (Firmware update released: April 2024)
e-STUDIO 7516ACCompatible. (Firmware update released: April 2024)
e-STUDIO 5518ACompatible. (Firmware update released: April 2024)
e-STUDIO 6518ACompatible. (Firmware update released: April 2024)
e-STUDIO 7518ACompatible. (Firmware update released: April 2024)
e-STUDIO 8518ACompatible. (Firmware update released: April 2024)
e-STUDIO 330ACCompatible. (Firmware update released: April 2024)
e-STUDIO 400ACCompatible. (Firmware update released: April 2024)
e-STUDIO 3508LPOnly email reception is supported
(Firmware update released: September 2022)
e-STUDIO 4508LPOnly email reception is supported
(Firmware update released: September 2022)
e-STUDIO 5008LPOnly email reception is supported
(Firmware update released: September 2022)
e-STUDIO 2329AFirmware update scheduled for release in March 2026
e-STUDIO 2829AFirmware update scheduled for release in March 2026
e-STUDIO 2822AMFirmware update scheduled for release in March 2026
e-STUDIO 2822AFFirmware update scheduled for release in March 2026
e-STUDIO 408SCompatible. (Firmware update released: September 2025)
e-STUDIO 409SCompatible. (Firmware update released: July 2025)
e-STUDIO 409ASCompatible. (Firmware update released: September 2025)
e-STUDIO 449SCompatible. (Firmware update released: September 2025)
e-STUDIO 479SCompatible. (Firmware update released: September 2025)
e-STUDIO 220CSCompatible. (Firmware update released: July 2025)
e-STUDIO 339CSCompatible. (Firmware update released: September 2025)
e-STUDIO 409CSCompatible. (Firmware update released: September 2025)
e-STUDIO 509CSCompatible. (Firmware update released: September 2025)
e-STUDIO 301DNNot compatible
e-STUDIO 302DNFNot compatible
e-STUDIO 908Firmware update scheduled for release in January 2026
e-STUDIO 1058Not compatible
e-STUDIO 1208Not compatible

4. Contact us

For further inquiries, please contact your Toshiba Tec service provider.