Kiosk Applications - Self-service Kiosk
Applications
What is Self-service Kiosk?
Kiosk provides a service or merchandise sale to customers anytime anywhere. Kiosks are usually located in common areas, such as retail stores, shopping malls, office, government, and many other public locations.
It provides convenience to customers and reduced operation costs for owner. convenience and cost-savings of running are major advantage of using it.
•Deli‐preorder
•Wine Selector/Food matching
•Competition Entry Module
•Gaming/Betting/Entertainment
•Car rental
Features
Kiosk system is easy-to-use, flexible, and provide a product or service at low cost, with minimal wait time. It provides create high customer satisfaction and incentive to return in the future.
User interface is the most important feature of kiosk, it can be visually appealing, attracting customer, easy to use, and interactive operation. There are not sales person and staff, then it provides all service on behalf of them.
Customer benefits
Kiosk provides a service or merchandise sale to customers anytime anywhere. Kiosks are usually located in common areas, such as retail stores, shopping malls, office, government, and many other public locations.
•Guidance of a store and the product which a customer wants
•More detailed product and service explanation
•Recommend a product matching a customer
•Customer order of a product and the service by themselves
•Realization of the effective sales promotion that is new by interactive media
•Improvement of the operation of the employee of the shop
•The turnover of the customer is sales up for improvement
•Reduction of the sale chance loss
•Waste disappears by reasonable employee placement
