Top Page > Corporate Data > Social and Environmental Activities >People & TOSHIBA TEC > Partnership with Suppliers
Partnership with Suppliers
While establishing mutual relationships with suppliers based on trust, through fair and open trade, we assign priority to and advance transactions with suppliers, which are committed to complying with laws and regulations, upholding human rights and protecting the environment.
Procurement Policy
While the TOSHIBA Group is expanding its operations on a global basis regarding a wide range of products, TOSHIBA TEC Corporation as a member of the TOSHIBA Group defines and discloses the "Basic Policy" and "Policy for Selecting Suppliers" in procurement, and strives to conduct a thorough procurement in accordance with the policies, in order to fulfill its social responsibility through fair procurement activities.
Procurement Policy
Basic Procurement Policy
- Compliance with relevant laws and regulations and Environmental Considerations
- Promotion of fair and open trade
- Reinforcement of partnership with suppliers
Policy for Selecting Suppliers
- The company complies with laws, regulations and places emphasis on human rights and environmental consciousness.
- The company has sound business operations.
- The company has the ability to supply goods and/or services to the TOSHIBA Group with emphasis on appropriate quality, price and delivery lead-time.
- The company is capable of providing a stable supply of goods and/or services. Also the company must have the flexibility to respond quickly to supply/demand fluctuations.
- The company possesses technology that contributes positively to TOSHIBA Group products.
Supplier Expectations
The "TOSHIBA Group Procurement Policy" for suppliers is prepared and requirements related to social responsibility are described in its "Supplier Expectations" to thoroughly make them known to suppliers, in order to contribute to the creation of a sustainable society through supply chains.
Compliance in Procurement
Recently, camouflages worn by corporations and false reporting have become headlines. The disgraced corporations face danger in continuing their business operations.
Under such circumstances, TOSHIBA TEC Corporation positions compliance as a top-priority item for "Business Continuance and Further Development" to ensure compliance in daily operations. In particular, procurement divisions strive to thoroughly comply with relevant laws and regulations from the following aspects:
- Environmental protection (green procurement)
- Quality maintenance and improvement
- Protection of confidential information
- Open and fair trade
While communicating with suppliers on a daily basis, we ask them to ensure compliance within their companies as requests for suppliers. On the assumption of trouble, we also ask suppliers to make sure to implement the following:
- Establishment of and improvement in a system to promptly communicate with TOSHIBA TEC Corporation
- Establishment of and improvement in a system to promptly perform troubleshooting (promptly respond to trouble and minimize impacts)
Compliance in Procurement
TOSHIBA TEC Partner Hotline Setup
As previously described, the TOSHIBA TEC Group gives management top priority to compliance with laws, regulations, social customs and corporate ethics throughout its business activities. As part of the efforts, a system has been established and is used to encourage suppliers to report matters to TOSHIBA TEC Corporation when a relevant party violates or may violate compliance in procurement transactions such as outsourced manufacturing and service provision. A "TOSHIBA TEC Partner Hotline" whistle-blower system for suppliers is set up on the website for outsiders, allowing TOSHIBA TEC Corporation to correct such conditions on its own.
When suppliers report matters via the Partner Hotline, TOSHIBA TEC Corporation strives to establish mutual relationships through open clean trade, as well as to foster sound partnerships with suppliers based on mutual trust.
