Top Page > Corporate Data > Social and Environmental Activities >People & TOSHIBA TEC > Partnership with Suppliers
Partnership with Suppliers
While establishing mutual relations with suppliers based on trust, through fair and open trade, we assign priority to and advance transactions with suppliers, which are committed to complying with laws and regulations, upholding human rights and protecting the environment.
Procurement Policy
While the TOSHIBA Group is running its business on a global basis regarding a wide range of products, TOSHIBA TEC Corporation, as a member of the TOSHIBA Group, strives to conduct a thorough procurement in accordance with the TOSHIBA Group procurement policies, in order to fulfill its social responsibility through fair procurement activities.
Procurement Policy
Basic Procurement Policy
- Compliance with relevant laws and regulations and environmental considerations
- Promotion of fair and open trade
- Reinforcement of partnership with suppliers
Policy for Selecting Suppliers
- The company complies with laws and regulations, and places emphasis on human rights and environmental consciousness.
- The company has sound business operations.
- The company has the ability to supply goods and/or services to the TOSHIBA Group with emphasis on appropriate quality, price and delivery lead-time.
- The company is capable of providing a stable supply of goods and/or services. Also the company must have the flexibility to respond quickly to supply/demand fluctuations.
- The company possesses technology that contributes positively to TOSHIBA Group products.
Supplier Expectations
The "TOSHIBA Group Procurement Policy" for suppliers is prepared and requirements related to social responsibility are described in its "Supplier Expectations" to thoroughly make them known to suppliers, in order to contribute to the creation of a sustainable society through supply chains.
Compliance in Procurement
TOSHIBA TEC Corporation positions compliance as a top-priority item for "Business Continuance and Further Development" in its daily operations through e-learning and seminars.
In particular, procurement divisions strive to thoroughly comply with relevant laws and regulations from the following aspects:
- Environmental protection (green procurement)
- Care for human rights and occupational safety
- Quality maintenance and improvement
- Protection of confidential information
- Open and fair trade
Compliance in Procurement
Compliant Procurement Control Systemt
While communicating with suppliers on a daily basis, we request them to ensure compliance within their companies. On the assumption of trouble, we also ask suppliers to make sure to implement the following:
- Establishment and improvement of a system to promptly communicate with TOSHIBA TEC Corporation
- Establishment and improvement of a system to promptly perform troubleshooting (promptly respond to trouble and minimize impacts)
TOSHIBA TEC Partner Hotline Setup
As previously described, the TOSHIBA TEC Corporation gives top priority to compliance with laws, regulations, social customs and corporate ethics throughout its business activities. As part of the efforts, a system has been established and is used to encourage suppliers to report matters to TOSHIBA TEC Corporation when a relevant party violates or may violate compliance in procurement transactions such as outsourced manufacturing and service provision. (A whistleblower system "TOSHIBA TEC Partner Hotline" for suppliers has been set up on the TOSHIBA TEC website.)
When suppliers report matters via the Partner Hotline, TOSHIBA TEC Corporation strives to establish mutual relationships through open clean trade, as well as to foster sound partnerships with suppliers based on mutual trust.
