CSR Management
CSR Promotion Structure
Business activities are carried out with CSR positioned as the core for management.
CSR Management
The TOSHIBA TEC Group believes CSR is the foundation for an enterprise to gain public trust and develop in a sustainable manner, which meets the expectations and needs of stakeholders, while actively contributing to society, beyond the range of corporate duties and responsibilities.
The CSR Promotion Center is established to thoroughly position the CSR in corporate management. On the premise of "Compliance" to abide by corporate ethics, laws and regulations, TOSHIBA TEC Corporation organizes the CSR-related activities including "Customer Satisfaction," "Human Rights & Employees," "Philanthropy" and "Environmental Protection" to maintain the promotion structure.
In particular, assigning the president and CEO as the leader and organizer, the CSR Promotion Committee is formed. The Committee devises and provides direction for important issues regarding basic policies and plans for CSR promotion activities. Various action committees such as Customer Satisfaction, Human Rights & Employees, Philanthropy, Environmental Protection and Risk Compliance are allocated under the umbrella of the CSR Promotion Committee. Each committee devises and implements activity policies and plans.
As the premise of corporate sustainable development, it is essential to comply with corporate ethics, laws and regulations, and conduct faithful and transparent management, while taking the global environment into account, along with contributing to local communities.
CSR Promotion Structure
Page Top
TOSHIBA TEC Group Standards of Conduct
The TOSHIBA TEC Group basic policy requires the TOSHIBA TEC Group companies to conduct business activities on a global basis, in compliance with all applicable laws and regulations, and the highest standards of ethical business conduct, in order to fulfill all their corporate social responsibilities in respect of concerns such as customer satisfaction, respect for human rights, philanthropy and protection of the global environment. In order to achieve this basic policy, the TOSHIBA TEC Group also defines these "TOSHIBA TEC Group Standards of Conduct (SOC)," which specify a sense of values and a guide to general standards of conduct, which all TOSHIBA TEC
Group company directors and employees should share.
SOC has been repeatedly revised since its institution in October 1990. In July 2006, the content of SOC expanded by adding several items in terms of CSR and compliance, such as compliance with engineering ethics. SOC is defined as the action policy for the TOSHIBA TEC Group to contribute to society, gain public trust and respect. It is exercised on a daily basis throughout the TOSHIBA TEC Group.
The "TOSHIBA TEC Group Standards of Conduct" has been translated into 13 languages (English, German, French, Chinese, Dutch, Spanish, Portuguese, Swedish, Italian, Polish, Korean, Malay and Indonesian). It has also been adopted by approximately 90 TOSHIBA TEC Group companies and exercised as SOC in each company outside Japan.
TOSHIBA TEC Group Standards of Conduct
Chapter 1 SOC for Business Activities
- Customer Satisfaction
- Production and Technology, Quality Assurance
- Marketing and Sales
- Procurement
- Environment
- Export Control
- Competition Law
- Government Transactions
- Improper Payments
- Engineering Ethics
- Intellectual Property Rights
- Accounting
- Corporate Communications
- Advertising
Chapter 2 SOC for Corporate and Individual Relationships
- Human Resources
- Corporate Information and Company Assets
Chapter 3 SOC for Community Relations
- Community Relations
- Political Contributions
