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SOCIAL AND ENVIRONMENTAL ACTIVITIES

CSR MANAGEMENT

CSR Promotion Structure
Business operations are conducted with CSR situated as the core for management.

CSR Management

TOSHIBA TEC Corporation organizes CSR-related activities including "Customer Satisfaction," "Human Rights & Employees," "Philanthropy" and "Environmental Protection" as well as maintains the promotion structure, to thoroughly position CSR within corporate management, while centering the CSR Promotion Center on the premise of "Compliance" to abide by corporate ethics, laws and regulations.

In particular, appointing the president and CEO as a chairperson, the CSR Promotion Committee is formed. The Committee devises and provides direction for important issues regarding basic policies and plans for CSR promotion activities. Various action committees such as Customer Satisfaction, Human Rights & Employees, Philanthropy, Environmental Protection and Risk Compliance are allocated under the umbrella of the CSR Promotion Committee. Each committee devises and implements activity policies and plans.

We consider prerequisites for corporate sustainable development are to make continuous efforts to conduct faithful and transparent management, take the global environment into account, and contribute to local communities, in compliance with corporate ethics, laws and regulations.

CSR Promotion Structure

Chart of CSR Promotion Structure

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TOSHIBA TEC Group Standards Of Conduct

In the TOSHIBA TEC Group's Corporate Philosophy, the basic policy requires the TOSHIBA TEC Group to conduct business activities on a global basis, in compliance with all applicable laws and regulations, and the highest standards of ethical business conduct, in order to fulfill all its corporate social responsibilities for customer satisfaction, respect for human rights, philanthropy and protection of the global environment. In order to achieve this basic policy, the TOSHIBA TEC Group also defines these "TOSHIBA TEC Group Standards Of Conduct (SOC)," which clarify a sense of values and a guide to general standards of conduct, which all its Group company directors and employees should share.

SOC is defined as the action policy for the TOSHIBA TEC Group to contribute to society, gain public trust and respect. It is being exercised on a daily basis throughout the TOSHIBA TEC Group.

The "TOSHIBA TEC Group Standards Of Conduct" translated into 13 languages (English, German, French, Chinese, Dutch, Spanish, Portuguese, Swedish, Italian, Polish, Korean, Malay and Indonesian) and adopted by the TOSHIBA TEC Group companies are being exercised as SOC in each company outside Japan.

TOSHIBA TEC Group Standards Of Conduct

Chapter 1 SOC for Business Activities
  1. Customer Satisfaction
  2. Production and Technology, Quality Assurance
  3. Marketing and Sales
  4. Procurement
  5. Environment
  6. Export Control
  7. Competition Law
  8. Government Transactions
  9. Improper Payments
  10. Engineering Ethics
  11. Intellectual Property Rights
  12. Accounting
  13. Corporate Communications
  14. Advertising
Chapter 2 SOC for Corporate and Individual Relationships
  1. Human Resources
  2. Corporate Information and Company Assets
Chapter 3 SOC for Community Relations
  1. Community Relations
  2. Political Contributions

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