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Now that the Internet, wireless LAN, and mobile phones can link people with the workplace no matter where they are, today’s workplace has become essentially boundary free. The optimization of office work that began with copiers, facsimile machines, and other office automation (OA) devices has evolved into the multifunction peripherals (MFPs) that are essential to every office today. Along with networking and digital technology, digital MFPs continue to make great changes in workplace environments.
TOSHIBA TEC MFPs are used around the globe in more than 130 countries and are extremely well received. Our products have long been the preferred choice in Japan, Europe, and North America, and we boast a top-class share in China(1), and other emerging Asian markets(2). In addition, we are working to bolster our sales presence in Brazil, Russia, and other markets.
(1) No. 1 share in the A3 copier-based MFP market in China for nine years running shince 1999.
(2) No. 1 share(Note1) in A3-size MFP in Asia in 2008.
(Note1: Based on number of devices shipped excluding shipment to Australia and New Zealand)
Source: Gartner "Copier and MFP Quarterly Statistics Asia/Pacific: Database" 16 Feb 2009
We create added value by incorporating networking features in our digital MFPs and equipping them with such functions as copying, faxing, printing, and scanning. TOSHIBA TEC has taken human-centric design, which places user considerations at the forefront, as its development concept. With this principle in mind, the company aims for “worker-friendly” MFPs that are easier and more convenient to operate and can be used safely and securely. For instance, a host of conveniences, such as the ability to store scanned documents directly to USB drives and print from USB drives without downloading or using a network, make our MFPs much easier to use. In addition, we have sought to raise productivity and operability by designing control panels for intuitive and straightforward operation. We have strengthened safety and security by including a data erase function and user authentication features. And out of concern for the earth’s environment, as a global corporation, we’ve been making great strides in reducing noise, lowering power consumption, and expanding recycling.
To function in today's rapidly expanding business network environments, our line of e-STUDIO digital MFPs marries networked devices and software to provide new solutions and value to users.
Our network of local subsidiaries, distributors, and dealers in Japan and overseas offers product service and support to customers around the world. This customer-support network consists of 16,000 engineers working in more than 130 countries. All of these engineers are committed to TOSHIBA TEC’s Quality Service (QS)(3) policy of delivering customer service that fully meets customer needs.
We are steadily expanding and enriching our e- STUDIO color series to meet the needs of the growing color MFP market. Our lineup now extends from standard “friendly and secure” color MFPs to high-end devices that satisfy the high-speed, highquality color needs of cutting-edge businesses. The high-end e-STUDIO 5520C/6520C/6530C series of MFPs, in particular, answers the high-speed, full-color printing needs of today’s business offices and can link with other systems via network to create new solutions.
Our key component business plays a vital role in parts production for all TOSHIBA TEC products. This business includes the design and manufacture of highdensity printed circuit boards, sheet-metal and molded parts, and power-supply units, among others.
We are expanding this business to include business partners outside of Toshiba, and are concentrating on fields where exceptional reliability is required such as medicine, communications, and business devices.
