Helping customers enjoy shopping is the universal mission of any retailer. By offering wide-ranging products and services, TOSHIBA TEC has satisfied customers and retailers ranging from mass merchants to those running convenience stores, boutiques and restaurants. Through original technologies and solutions, we will strive to become an even friendlier partner for retailers and realize the best possible value from the retailers’ point of view.
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Retail Solutions Business
Establishing ideal relationships between customers and retailers.
TOSHIBA TEC's new POS system is called WILLPOS (Worthy, Innovative, Leading, Low-cost Operation) and represents the future of our POS business. "WILL" also signifies our strong will, or commitment, to achieve monozukuri. We will strive to make TOSHIBA TEC WILLPOS synonymous with general POS systems.
The most POS related patents in the industry in Japan, thanks to advanced R&D.
TOSHIBA TEC has always been a leader in the retail information systems market. And in the last 15 years, we registered over 50% of new patents in the Japanese POS product industry. This feat attests to the proven technology, creativity and product development capabilities of TOSHIBA TEC. As a leader in its field, TOSHIBA TEC is currently a member of an industrial committee reviewing GS1 Data Bar, the next-generation barcode, and is seeking new ways to apply the technology in the retail industry.
A commitment to provide original management know-how.
TOSHIBA TEC goes beyond offering mere systems and equipment to providing total solutions that meet the specific needs of each retailer. This is the basic policy of TOSHIBA TEC sales. For example, we support the installation of self-service checkout systems, which are attracting much attention these days, by providing retailers with specific advice on suggested usage and number of units. Due to our sales and service capacity, as well as product development ability, we fully satisfied the needs of retailers and achieved a 52% domestic market share in product sales. At TOSHIBA TEC, we take our responsibility to customers seriously and constantly strive to refine our systems in order to improve safety and customer satisfaction.
Product development with user friendly design
The TOSHIBA TEC WILLPOS series are developed with the user in mind. Application of eco-friendly mobile CPU, easy maintenance and increased reliability by RAID and drip-proof are among such designs. We quickly assess the vast range of needs in the market and release products, such as Small Foot Print and stylish touch POS and module type POS which can be customized to fit specific shop needs, which are in line with market demand.
TOSHIBA TEC Retail Solution Business Group customers and products
Offering total value as a dedicated partner in the retail industry.
TOSHIBA TEC offers systems that meet the wideranging needs of everyone from nationwide franchises to mass merchants.
Electronic Cash Registers
Our lineup meets every purpose and ranges from data utilizing models to cutting-edge models with exceptional expandability.
POS systems (WILLPOS)
Our WILLPOS systems support management by meeting the specific needs of retailers, such as Food, specialty, Hospitality stores and so on.
photo: touch pos
POS peripheral devices
TOSHIBA TEC offers a range of POS peripherals that expand the functions of POS systems.
photo: Color Touch Display
Double-sided thermal printer
Main applications for double-sided thermal printers:
POS receipts, ATM receipts, ATM statements, games, gasoline pump receipts, lottery tickets, concert tickets, public kiosks, and self-printed boarding passes.
Our service network in Japan and around the world provides comprehensive support.
TEC Engineering Corporation, one of TOSHIBA TEC’s group companies, operates domestic service offices staffed by more than 1,200 well-trained engineers in 130 locations throughout Japan. We offer detailed and speedy service 24 hours a day, 365 days a year, to convenience stores nationwide.
Our global network – with offices, distributors and partner companies in Europe, the U.S., Asia and Australia – provides support for customers around the globe.
Our eco-friendly thermal printer is the world's first to print on two sides simultaneously.
TOSHIBA TEC was the first company in the world to successfully develop a thermal printer capable of simultaneous double-sided printing. We expect the simultaneous double-sided thermal printer to be used for POS receipts, ATM receipts, airline tickets, theater tickets, and similar applications. Not only does this printer feature much faster printing speeds, it also cuts paper costs by about 25 percent. And by reducing paper usage, it helps lessen impact on the environment.
The special paper stock used in the printer supports printing in black, red, or blue and is available in various sizes and thicknesses.
